Money in, money out. Nothing clever about that. WinHero casino Accepts Visa, MasterCard, Google Pay, bank wire plus a dozen cryptocurrencies such as Bitcoin, Ethereum, Tether and TRON. Each deposit made to Win Hero casino is reflected immediately on cards and wallets, we do not impose charges whether on the merchant or on the customer. Payouts are limited to €5,000 per day, €10,000 per week and €30,000 per month and are generally processed within 24 hours for e-wallets and cryptocurrencies.
Topping Up Your Balance
Most typical are just a Visa or MasterCard debit card issued by their bank or maybe Google Pay on the phone. They both work here, they both credit immediately. If you prefer to keep your bank statement clean, crypto takes care of that.
Visa
MasterCard
Google Pay
Bank Wire Transfer
Bitcoin
Bitcoin Cash
Ethereum
Tether
Litecoin
Dogecoin
Cardano
Ripple
TRON
€20 minimum deposit on cards, GPay and crypto. Bank wire requires €50 because of how the banking rails work, and it’s the only method you’ll have to wait, generally one to three working days depending on your Irish bank. Anything else will appear in your balance before you’ve finished reading the conditions.
We don’t take anything from deposits. No percentage, no flat fee, no hidden conversion markup if you’re gambling in euro. Your bank or card issuer may have a different attitude to gambling transactions and that’s between you and them. Certain Irish banks block gambling payments automatically if you’ve switched that option on in your banking app.
Maximum per tx is €10,000 on cards and wire. For cryptos there is no maximum from our side.
Method Processing time Minimum Deposit Fees Visa Instant €20 None MasterCard Instant €20 None Google Pay Instant €20 None Bank Wire Transfer 1 to 3 business days €50 None Bitcoin 10 to 30 minutes €20 None Bitcoin Cash 5 to 15 minutes €20 None Ethereum 5 to 15 minutes €20 None Tether Under 10 minutes €20 None Litecoin 5 to 10 minutes €20 None Dogecoin 5 to 15 minutes €20 None Cardano Under 10 minutes €20 None Ripple Under 5 minutes €20 None TRON Under 5 minutes €20 None
Getting Funds Into Play
Log in, and bring up the cashier from the top menu.
Select Deposit, and then your preferred Bank method from the options provided.
Enter the sum, anything over €20.
Enter your card details, confirm through Google Pay, or copy the wallet address shown for your chosen coin.
Approve the payment with your bank app if 3D Secure kicks in.
Check your balance and claim the welcome offer if you want it, 325% up to €3,750 plus 500 free spins.
From start to finish it’s about forty seconds on a card, maybe two on crypto once it clears the network. If it gets reverted back then it’s normally something to do with your bank account gambling block or your card being in someone else’s name. Use another way of payment initially and contact live chat or email [email protected] with time and amount so we can locate it.
Taking Your Winnings Out
Same methods as deposits. Visa, MasterCard, Google Pay, wire transfer, and all coins from Bitcoin to TRON. Each withdrawal we have goes into a pending balance ready for our payment team to review after it has been made via the cashier.
Pending always lasts a maximum of 24 hours. After that, all crypto and GPay usually hit shortly after approval, while cards take a further one to three banking days as that’s handled by the card networks, not us. A bank wire into an Irish account generally takes two to five working days.
The minimum cashout is €30 on all methods. Limits are €5,000 a day, €10,000 a week and €30,000 a month, the totals being: rolling, not calendar, periods. Hit a big jackpot and the payout is divided across weeks, not bounced.
No fees from our side on any withdrawal. We also apply the standard closed loop rule, so funds go back to whatever you deposited with. Card deposit means card payout, Tether in means Tether out. Where that isn’t possible, for instance if your card has expired, bank wire takes over as the fallback and we’ll ask for your IBAN.
Method Processing time Minimum Withdrawal Limits Visa Up to 24 hours pending, then 1 to 3 banking days €30 5,000€/day , 10,000€/week , 30,000€/month. MasterCard Up to 24 hours waiting period. Then 1 to 3 banking days. €30 €5,000 day / €10,000 week / €30,000 month Google Pay Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month Bank Wire Transfer 2 to 5 business days €100 €5,000 day / €10,000 week / €30,000 month Bitcoin Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month Bitcoin Cash Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month Ethereum Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month Tether Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month Litecoin Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month Dogecoin Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month Cardano Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month Ripple Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month TRON Up to 24 hours €30 €5,000 day / €10,000 week / €30,000 month
Requesting a Payout Step by Step
Open the cashier and go to the Withdrawal tab.
Select the method in which the account was funded.
Enter an amount between €30 and your remaining daily allowance of €5,000.
Paste your wallet address or confirm the saved card, and double check every character on crypto addresses.
Submit the request and leave it alone, cancelling and resubmitting only pushes you back in the queue.
Be patient and watch your mail for an email confirmation once our staff has authorized it.
Crypto and Google pay payouts normally arrive the same day the request is approved. Card cash appears on your statement 1-3 bank days later, Irish bank wires often arrive on the third working day. Weekend requests may take slightly longer as banks do not settle on Saturdays or Sundays.
Verification Before Your First Payout
We want to make sure the account is yours before the first cashout leaves our system. This makes sure your balance is safe if someone else gets hold of your login, and it ensures we’re operating within the law of our Costa Rica licence.
There are three things that are asked for. A photo ID, such as a passport or Irish driving licence. Proof of address no older than three months, such as a utility bill or bank statement with your address and name on it. And confirmation of payment method, such as a photo of your card with the middle numbers blocked out, or a screenshot of your wallet.
Upload everything in your account under the Verification tab. Cellphone pictures are okay if all 4 corners are showing, nothing is blurred. Checks most often take 24 hours so, sometimes 48 hours if something needs a second glance.
This is a one off process. From then on, each withdrawal is entered into the regular queue, with nothing more than a standard form unless updates are made to your details, or you add a new payment method afterward.
Keeping Your Money and Data Safe
All pages where you’re entering your card details travel over an encrypted connection, and the actual card data doesn’t stay on our servers, but goes directly to our payment processor. We only keep a masked reference, and nothing else.
Automated fraud detection keeps an eye out for anomalies such as logging in from a new country and then instantly making a large withdrawal to a new wallet. That might extend a payout by an hour or two while we look at it – far better than the alternative.
On the responsible gambling side, your account settings let you cap how much you can deposit in a day, week or month. Set it to €100 a week and that’s the ceiling, with increases taking effect only after a cooling off delay. Session reminders, time outs and full self exclusion are all in the same menu. Players in Ireland who want outside support can contact Gamblers Anonymous Ireland or the Problem Gambling Ireland service, both free and confidential.
What is the duration of WinHero withdrawal?
We handle every request in 24 hours. Subsequently, your crypto and Google Pay payouts are generally handled the same business day, with Visa and MasterCard payouts taking an additional 1 to 3 banking days to clear through the card networks. Irish bank wires are 2 to 5 business days. Requests made on a Friday evening more often than not clear on a Tuesday, as Irish banks do not operate over the weekend.
Are there any fees for deposits or payouts?
No. On both riseswe do not take a fee, irrespective of the way you choose. Fees from the blockchain network are another issue, as they are withheld by the network, not by us, so your Bitcoin withdrawal could reach you a tiny bit less. And your bank itself may charge a fee for converting currency if your account isn’t in euros.
What deposit can I deposit, and how much can I withdraw?
Deposits are from €20 on cards, Google Pay and all cryptos, to €50 for bank wire. Withdrawals are from €30, apart from bank wire, which has a minimum of €100 as the costs make smaller withdrawals not worth it.
Can I withdraw my winnings to a method other than the one I used to deposit
Sorry, ultimately no. We route the funds back out by the way you funded in the first place, as this is the most efficient route and is also what is recommended from a money laundering perspective. If your card has expired or we are unable to access your wallet then simply contact us and we will send a bank wire to a bank account in your name, providing us with your IBAN, and good identification.
What under the sun is holding my payout from releasing?
There are three typical reasons. If the verification docs are still awaiting approval, a bonus still has active wagering attached, or the request was made outside working hours and is stuck in the queue. The vast majority of our payments team clears the backlog within a day. Live chat can tell you where yours is now, or email [email protected], quoting the transaction reference.
Can I put a limit on my deposits?
Yes, and we would recommend it. In your account, the responsible gambling panel allows you to establish deposit limits in euros, broken down into daily, weekly or monthly timeframes. When you lower a limit, it becomes active immediately. When you increase it, there is a delay, so that you cannot alter a decision that was impulsively made within a gaming session.
What are the currencies I can keep my balance in
Money: Euros, Czech korunas and Hungarian forints for the standard money, in addition to Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Cardano, Ripple and TRON. Players in Ireland almost always opt for euros, thus no conversion process is needed between your banking institution and your casino balance.
